Shipping and Handling

Production Time

Production time refers to the time taken to make the hair system. It does NOT include the time used for the following things:

  • -Consulting with us
  • -Sending in old hair systems, samples and templates, etc.
  • -Discussing uncertain order details after we receive your payment.
  • -Shipping

In other words, production time is counted from the date that all the order details are confirmed, all the necessary samples and templates are received, and payment is received.

  Base size smaller than 10”x10” Base size over 10”x10”
Regular Production Time 12--14 weeks 14--16 weeks
Rush Production Time 8--12 weeks 12--14 weeks
Super Rush Production Time Please consult us before placing a super rush order.

Above production time is for most hair systems. Some complicated and special hair systems cannot be completed within that time frame, like silk top, extra-long hair and extra heavy density, etc. If you need a hair system within a specific time frame, please consult our customer service team before you place your order.

Shipping Time

Hairbro cooperates with several world-renowned express companies like DHL, FedEx, TNT, UPS, etc. Stock hair system can ship out in 48 hours, if you like to cut the base size small and make a hair style, we will add 1- 3 working days.

 Stock Hair System Shipping Day Delivery Day
North America 1 - 2 working days 3 - 5 working days
Europe 1 - 2 working days 5 - 7  working days
Rest of the area you will receive it within 10 days

All order over 179USD are free shipping, If you have any question, please contact us. Our service worker will reply you in 24 hours