SHIPPING AND DELIVERY
Note: All custom orders need 3-5 weeks extra processing time.
All orders on Hairbro over 79 USD is free shipping.
Transportation Time Only:
- US Ground: 4-7 Business days
- US Air: 2-3 Business days
- US Express: 1-2 Business days
- International: 6-12 Business day
- In stock items typically ship within 1-2 business days.
At Hairbro.com, our experienced artisans work hard to ensure every order is of the highest quality. Part of our systems is in-stock items and will be shipped out immediately once they are processed. However, for custom orders need 3-5 weeks additional production time.
HAWAII, ALASKA, US TERRITORIES, APO AND FPO MILITARY ADDRESSES
Orders shipped to Hawaii, Alaska or any of the US Territories including Puerto Rico, Guam, Northern Mariana Island or APO and FPO military addresses will be shipped via USPS Regular Service only.
If you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. Hairbro is NOT responsible for any duties and taxes.
If your order includes multiple items, they may ship from different locations, experience different travel times and may arrive on different days.
An email with a tracking number will be sent to you within 24-48 hours after your order has been shipped.
FORCE MAJEURE DELAYS
Here at HairBro, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.
FAQ: WHAT IS DELIVERY ESTIMATES?
Delivery Estimates are based on two factors: order processing time and time in transit. In Stock items will be shipped once the item is located, your payment is approved, and the receiving address is verified. For most orders, this process begins once your online order has been submitted.
Please contact us at firstname.lastname@example.org should you have any questions.