Free Shipping and Easy Returns Service: sales@hairbro.com

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SHIPPING & DELIVERY

  • Hairbro offers free shipping to most major destinations. Once we receive your order, it will take us 1-3 days to prepare your shipment. After that, we will use an express courier like DHL, FedEx, or UPS to deliver your shipment. For most countries, you can expect to receive your new board in 6-8 days after it leaves the factory.

    Standard Brazil Latin America
    7-11 Days 16-33 Days 11-18 Days

    FULL FREE SHIPPING LIST
    America, Australia, Austria, Belgium, Bhutan, Britain, Brunei, Bulgaria, Cambodia, Canada, Chile, Cyprus, Czech, Denmark, Finland, France, Germany, Greece, Hungary, India, Italy, Japan, Laos, Lithuania, Luxembourg, Macao, Malaysia, Malta, Netherlands, New Zealand, North Korea, Norway, Pakistan, Poland, Portugal, Romania, San marina, Singapore, Slovakia, South Korea, Spain, Srilanka, Sweden, Switzerland, Taiwan, Thailand, The Philippines, Vietnam

  • RETURNS & REPLACEMENTS

  • We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.

    GIFTS
    When returning a gift, a Madison Island Anytime Anyplace Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from any Madison Island or affiliate store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Anytime Anyplace Gift Card.

    RETURNING MERCHANDISE BY MAIL
    On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.

    OTHER ITEMS
    All cosmetic and bath items must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued. Restricted items must be returned using ground transportation.

    Please allow 10 to 14 days for the processing of your return.

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